Shipping policy
Shipping processing time is 3-5 days provided the item is in stock. You will be notified if the product you ordered must be made. I'm a one-woman show, and I do my best to have stock on hand. I appreciate your patience, and please know that anything I make especially for you will be created with much gratitude and love. <3
Due to the varying nature of our postal service, please give your package 7 business days to arrive. If you haven’t received it by then, please contact honest.alchemy@gmail.com so we can see what is happening.
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Once a package leaves our facility it is in the hands of the mail courier. If a package fails to deliver, goes missing or arrives damaged please file a claim with the mail courier which delivered the package. If you need information from our side of the situation we are more than happy to provide any documentation and support you may need. If a product arrives damaged we recommend taking photos not only of the damaged goods but of the packaging itself for liability reasons.